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PricingWe do not publish flat-rate prices, because they would be wrong: two campaigns at the same volume can cost twice as much one as the other. What we can show is exactly what goes into the calculation. You will know what to expect before you even call us.
The model is chosen during scoping, based on your volume and how regular your activity is. It can change along the way if your needs change.
Essential plan
You pay for the calls handled or the hours used. No minimum volume commitment beyond the test campaign.
Performance plan
A fixed price covering a defined campaign: objective, duration, list, team. The price is set before launch and does not move.
Dedicated team plan
You reserve full-time advisers on your account. Billed per seat, per month, like an in-house team — without the recruitment or the absences.
At equal volume, these are what make one campaign cost more than another. Worth knowing before you compare two quotes.
A switchboard taking messages does not need the same training as a technical B2B sale. The more demanding the pitch, the longer the training and the rarer the profile.
A recent, well-targeted list doubles hourly output. An old list has advisers calling into the void — and you pay for those hours.
Monday to Friday during the day is the standard frame. Saturdays, evenings or extended hours require a specific set-up.
A three-month campaign spreads the training cost over three months. A two-week assignment concentrates it into two weeks: the unit cost rises mechanically.
Working inside your CRM is included. Custom development, a connector or a licence to purchase are priced separately, and announced at scoping.
Weekly follow-up is included in every plan. A custom dashboard or a monthly presentation to a committee is negotiated separately.
Quotes compare badly when the scopes differ. Here is ours, in plain terms.
None of these items appears along the way: whatever is not in the quote is not billed without your written agreement.
Your objective, your target, your volume, your deadline. No commitment, and no forty-slide sales deck.
Recommended setup, number of advisers, indicators tracked, launch timeline and a price broken down line by line.
We recommend starting small: a few weeks on a sample. You judge on results, not on promises.
Because a published price would be wrong in most cases. Between a simple switchboard campaign and technical prospecting, the cost of the same hour varies enormously. We would rather explain the method and price after listening to you than advertise a headline rate that would not hold.
Scoping, scripts and training are included in the price of the assignment. They are not billed separately, unless you ask for substantial preparatory work without launching a campaign afterwards.
Yes, and it happens often. Adding an adviser, reducing the hours, switching from one model to another: the adjustment is made at the weekly review and takes effect the following period, with a costed amendment.
We look at the cause first: the list, the pitch, the targeting or the execution. If it is on us, we fix it without charging for the rework. If it comes from the market or the list, we tell you plainly rather than letting a campaign run that will lead nowhere.
Monthly billing in arrears, based on the setup actually deployed. The exact terms are set out in the contract and discussed before signature.
Thirty minutes is enough to know whether we are the right provider for you. And if we are not, we will say so.